Almond

• Delivery & Return

  Delivery & Return

  We strive to deliver your order as quickly and safely as possible. All items are carefully packed to preserve their freshness and quality.

  Delivery

  • Orders are processed within 1–3 business days after confirmation.
  • International delivery times vary depending on the destination, usually between 7–14 business days.
  • Shipping fees are calculated at checkout based on your location and order size.
  • You will receive a tracking number once your order has been shipped.

  Returns & Exchanges

  • You may request a return or exchange within 7 days of receiving your order, provided the item is unopened, unused, and in its original packaging.
  • Perishable goods such as saffron and dried fruits cannot be returned once opened for hygiene reasons.
  • Handmade rugs and custom items may have special return conditions, which will be clearly communicated before purchase.
  • To initiate a return, please contact our customer service team with your order number and details.

  Our goal is to ensure your complete satisfaction. If there are any issues with your order, please reach out and we’ll do our best to resolve them quickly.
• FAQ
  What kind of products do you sell? We specialize in premium Afghan products including Herat saffron, handwoven rugs, pine nuts (Jalghoza), dried fruits (figs, almonds, pistachios), black tea with cardamom, and more. All items are sourced directly from Afghanistan to ensure authenticity and quality.

  Are your products 100% authentic and natural? Yes! We source all our goods directly from Afghan farmers, artisans, and producers. Our saffron is handpicked in Herat, our rugs are handwoven by Afghan craftsmen, and our dried fruits are naturally sun-dried without additives or preservatives.

  Do you offer international shipping? Yes, we ship worldwide. Shipping fees and delivery times may vary depending on the destination country.

  How is Afghan saffron different from others? Afghan saffron is considered one of the best in the world due to its strong aroma, deep red color, and rich flavor. Grown in the climate of Herat, it consistently ranks at the top in international quality tests.

  Can I order in bulk for business or resale? Absolutely. We offer wholesale pricing for bulk orders of saffron, dried fruits, and other items. Please contact us directly for bulk inquiries.

  How do I know the rug is handmade? Our rugs are handwoven by skilled Afghan artisans using traditional methods passed down through generations. Each rug comes with detailed information about its origin, materials, and weaving style.

  What payment methods do you accept? We accept credit/debit cards, PayPal, bank transfers, and other secure payment options depending on your region.

  How should I store saffron and dried fruits? Saffron: Keep in an airtight container, away from sunlight and moisture. Dried fruits & nuts: Store in a cool, dry place. Refrigeration is recommended for long-term freshness.

  Can I return or exchange a product? Yes, we have a 7-day return policy for unopened and unused products. Handmade rugs and custom orders may have different return conditions. Please check our return policy page for details.

  Why should I buy from you? By purchasing from us, you’re not only getting premium Afghan goods, but also supporting local Afghan farmers, artisans, and families who rely on these trades for their livelihoods.